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The Naked Corporation: How the Age of Transparency Will Revolutionize Business, by Don Tapscott, David Ticoll
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If you have to be naked, you had better be buff. We are entering an extraordinary age of transparency, where businesses must for the first time make themselves clearly visible to shareholders, customers, employees, partners, and society. Financial data, employee grievances, internal memos, environmental disasters, product weaknesses, international protests, scandals and policies, good news and bad; all can be seen by anyone who knows where to look. Welcome to the world of the naked corporation. Transparency is revolutionizing every aspect of our economy and its industries and forcing firms to rethink their fundamental values.
Don Tapscott, bestselling author and one of the most sought after strategists and speakers in the business world, is famous for seeing into the future and pointing out both its forest and its trees. David Ticoll, visionary researcher, columnist, and consultant, has identified countless breakthrough trends at the intersection of technology and business strategy. These two longtime collaborators now offer a brilliant guide to the new age of openness. In The Naked Corporation, they explain how the new transparency has caused a power shift toward customers, employees, shareholders, and other stakeholders; how and where information has exploded; and how corporations across many industries have seized on transparency not as a challenge but as an opportunity.
Drawing on such examples as Chiquita's total turnaround on matters of ethics, to Shell Oil's reinvention of itself as an environmentally focused business, to Johnson & Johnson's longstanding and carefully nurtured reputation as a company worthy of trust -- as well as little-known examples from pharmaceuticals, insurance, high technology, and financial services -- Tapscott and Ticoll offer invaluable advice on how to lead the new age, rather than simply react to it.
The Naked Corporation is a book for managers, employees, investors, customers, and anyone who cares about the future of the corporation and society. A new age is upon us, and you can either work with it and thrive, or fight it and die.
- Sales Rank: #2471605 in Books
- Published on: 2003-09-30
- Released on: 2003-09-30
- Original language: English
- Number of items: 1
- Dimensions: 1.10" h x 6.26" w x 9.30" l, 1.24 pounds
- Binding: Hardcover
- 368 pages
From Publishers Weekly
The idea behind the sexy title is that information technology, chiefly the Internet, puts corporate misbehavior on display as never before. Thanks to the Web, consumers can compare product info, disgruntled employees and whistleblowers can air dirty laundry and upload embarrassing documents, investors can get wind of financial shenanigans and activists of all stripes are able to publicize a company's environmental and social transgressions. When mobilized, these hawk-eyed "accountability webs" precipitate "vortex states" that send a company's reputation, and maybe its business, spiraling down the drain. To head off such PR catastrophes, the authors recommend a policy of "transparency," whereby companies disclose all possible information, a practice they feel boosts employee morale and performance, facilitates business partnerships, and helps responsible corporations attract socially conscious consumers and investors. Tapscott and Ticoll, authors of Digital Capital: Harnessing the Power of Business Webs, examine such obstacles to transparency as gene patenting and overextended copyrights, and discuss the misdeeds and controversies surrounding corporate megaliths like McDonalds and Coca-Cola. The book is really a restatement of the new "corporate sustainability vogue in management theory, which insists that social and environmental responsibility benefit the bottom line. The authors' sometimes turgid presentation, peppered with bewildering diagrams, gives it a New Economy gloss by invoking information theory, "network effects" and fulsome praise of knowledge workers and the Net Generation, for whom life is "an ongoing, massive multi-media research project." The premise, that the flow of information compels corporate accountability, is a dubious one; as the authors acknowledge, there was information aplenty about the problems at Enron and Worldcom, but these companies were never called to account until they went bankrupt. Still, high-minded executives will find much to enlighten and encourage them.
Copyright 2003 Reed Business Information, Inc.
Review
Malcolm Gladwell Author of The Tipping Point The Naked Corporation argues, beautifully and persuasively, that there is no contradiction between good business and the values of honesty and openness. This book belongs in the briefcase of every right-thinking manager in the country.
A. G. Lafley Chairman, President and Chief Executive, Procter & Gamble Don Tapscott and David Ticoll hit the bull's-eye with The Naked Corporation. The demand for openness and candor has never been greater. The Naked Corporation is a leadership tool kit for turning the relentless demand for transparency from threat to advantage.
Robert A. G. Monks Author of The New Global Investors, coauthor of Power and Accountability and Watching the Watchers Tapscott and Ticoll show, with abundant recent cogent examples, how concealment of truth is at the core of many corporate problems. Their solution is straightforward, clearly written, and compelling. You should read this book. More, you should buy it, as you will want to refer to it frequently.
Dr. Eric Schmidt Chairman and CEO, Google, Inc. They've done it again. Tapscott and Ticoll's capacity to combine a fresh and authentic perspective with real world data has once again opened the aperture on our emerging networked economy. A brilliant work.
Klaus Schwab Founder and President, World Economic Forum We need a corporate philosophy for the twenty-first century. Tapscott and Ticoll's book The Naked Corporation provides this -- not only the rationale for a transparent corporation but also the principles of leadership in an open world.
About the Author
Don Tapscott is recognized as one of the leading business thinkers of our time. He authored several of the bestselling books of the last decade, including Paradigm Shift, The Digital Economy, and Growing Up Digital.
Most helpful customer reviews
1 of 1 people found the following review helpful.
The Best Policeman is the Street Light
By Kindle Customer
Louis Brandeis had it right. Openness and light are the answer to many of the world's problems. The present corporate environment is one of shame. We are told, for example, the particular executives must disclose fully all elements of their compensation in proxy statements; then, we find out in divorce hearings that substantial and significant items are omitted. This is not a matter of vast significance in itself. What is important is what it tells the world. Notwithstanding the clear intent of regulatory statutes, responsible people with responsible professional advisors only disclose what they want to disclose. One has to wonder how this inclination affects information about other aspects of the impact of corporations on to society.
The various communications revolutions - computer, internet, email - now make it possible to disclose information to all relevant persons virtually without cost. We should insist that this be the guiding principle of corporation functioning - disclose, even those items where cost to the corporation in the form of tightened regulations may be involved. Long term value will be enhanced for corporations that can be trusted by the public - trusted to tell the full story short of judicial proceedings.
This book opens up a new and important aspect of modern life.
2 of 2 people found the following review helpful.
A Critical "Call to Arms" for Transparency and Ethics
By Del Langdon
Tapscott and Ticoll launched the Digital 4Sight research program two years before the buzz of ethical misconduct by Enron, Tyco, Woldcom, Arthur Andersen and others finally set off alarm bells and made front-page headlines. Once again, they are ahead of the curve in accurately predicting and understanding critical businesss and cultural shifts that have enormous impact. Their thesis that greater transparency is the core of the solution seems like a "no brainer". However, the response of most corporations seems to be shallowly focused on compliance with S-OX regulations--missing the point of the exercise. The authors argue that this is the time to rethink the fundamental values and leadership of the corporation in context of external and internal stakeholders. It is heartening to see examples of leaders that live and manage to their values and take the bold steps to go beyond focus on their quarterly financial results and regulatory compliance. This book convincingly outlines both the business rationale and the path to a return of trust and loyalty in the instituions we invest in, do business with, work with/for. I see light at the end of this very dark tunnel in the evoluion of business and personal conduct, only if we all take action and accountability.
3 of 4 people found the following review helpful.
The Best Business Case to Date for Corporate Transparency
By A Customer
The Naked Corporation provides the best business case to date for corporate openness and transparency. It convincingly argues that the ability of our major corporations to practice openness, honesty and trust is today much more than an off balance sheet activity measured using traditional tactics such as strategic philanthropy or corporate spin doctoring. The authors compellingly argue that today's technology and information-centric business environment is forcing companies to build characteristics of transparency into the day-to-day operating environments of their companies. With rich data and case studies, the book delivers clear and irrefutable evidence that, in the age of globalization and information, those that reject transparency in favour of the information hoarding, deceitful practices of the past do so at the risk of painful and powerful rejection from customers, employees, communities and shareholders. A must read for those who want to understand some of the context behind Enron, Worldcom and other crises of transparency and for those who want to begin to execute new practices of openness inside their own organizations.
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